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Ticketmaster gonna send upgrade email?


monalisaney81

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I spoke with Ticketmaster customer service on the chat and this is what they had to say about upgrading current tickets for meet & greets...Do with this info what you want.

00:18:49 Armando : Hello! My name is Armando. How can I help you?

00:18:57 ArmandoN : Hello, I have a quick question. Last night I purchased the Britney Tour Club and it gave me access to the presale code for today and I purchased my tickets. In the description of the presale it said that purchasing that I would be able to get a ticket upgrade so I was wondering if there was anyway to upgrade my tickets and get some sort of meet and greet package for one of them? I would love the opportunity to be able to meet Britney. Thanks!!! :)

00:19:39 Armando : I'll be more than happy to assist you!

00:19:41 Armando : Give me a few minutes to review your order. Be right back.

00:19:58 ArmandoN : Thanks, we Armando

00:23:13 Armando : With your Britney Tour Club Membership you will receive first access to the Piece of Me Britney Tour Club presale & 
VIP Packages (4 ticket limit per member), exclusive Piece of Me 2018 t-shirt, and access to members-only promotions and 
upgrades during the Piece of Me 2018 show* (*subject to availability). You will receive an email from Ticketmaster within 7-10 business days of this purchase with instructions on how to redeem your membership.

00:24:16 ArmandoN : What exactly are the terms of the VIP package? Will these include meet and greet opportunities? 

00:25:36 Armando : I dont see any VIP packages available for this event. 

00:26:20 ArmandoN : So will there be no meet and greet opportunities or anyway to upgrade your ticket for m&g?

00:27:08 Armando : It says you can upgrade during the Piece of Me 2018 show. I'm sorry but it does not look like there are any VIP packages for this event. 

00:27:38 ArmandoN : Okay and how would I go about upgrading? Is this during the actual event?

00:27:51 Armando : Yes thats what it looks like. 

00:28:08 ArmandoN : You stated that Ticketmaster will send an email within 7 days to redeem membership, what does this mean exactly?

00:28:30 ArmandoN : Sorry for being persistant just trying to figure it out. 

00:28:41 Armando : An email will be sent to you with more information regarding the membership.

00:29:19 ArmandoN : Okay so this should be done within a few days?

00:29:34 Armando : Correct.

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